Shopping Tips

1. Windows 11 Home, Chinese. Before shipping, we will modify your operating language to the global version [The default language is English, you can choose to add the desired language in the settings, please note!] The original box needs to be opened]. If there is a special language change, you can contact our customer service in advance and we will be happy to help you! AliExpress OLOY PROJECTOR global store

2. We can also install the Windows Pro version for you, if you need, you can contact us in advance.

3. This product has an English keyboard layout. We can provide you with keyboard stickers from different countries, but the keyboard layout cannot be modified, please understand.

4. This product has a variety of parameter configurations. Please read the corresponding configuration parameters carefully before placing an order. Due to personal reasons to choose the wrong configuration, we will not accept any form of return or refund, I wish you a happy shopping, if you have any questions, you can consult our customer service, we are more than happy to serve you!

5. Dear friends, some products will have some factory problems, technicians also need to test them. Before sending, our technician will fully inspect the product for some manufacturing defects or factory failures, so we need to open your product, please understand that we will arrange shipment for you only after making sure that the product is not problematic. Due to the long international shipping time, it is more difficult to deal with the product, which is also to take into account that you can receive the product in good condition. We will be very grateful for your cooperation and hope you have a good shopping experience!

6. Friends, when you install the global version of the system, the original Office on this product will also be uninstalled, so your product is not equipped with OFFICE, you need to install and activate it by yourself, I hope you can understand. If you want to keep OFFICE, you can leave us a message to keep the original Chinese system, but you must activate the system before it can be sent to you, please understand. IF YOU DON'T SEND US A SEPARATE MESSAGE AFTER PLACING YOUR ORDER, WE'LL INSTALL THE GLOBAL VERSION OF THE SYSTEM FOR YOU BY DEFAULT, WHICH MEANS THAT YOUR PRODUCT DOESN'T COME WITH OFFICE BY DEFAULT.

【After-sales service policy】

1. This product is a high-value and expensive item. Please inspect the package before signing for it. If you find that the product is damaged due to logistics and transportation or the item is replaced by other products after signing, or the collision accident during transportation may cause irreparable damage to the screen, even if the outer box is in good condition, please inspect the product. Please record the unboxing video as soon as possible. If there is any damage or problem, we will use the unboxing video as the standard, please understand.

2. Please check carefully before logging in to make sure it is the product you purchased to ensure your interests. Once inspected, it was found that the product did not match your purchase instructions or was logistically damaged. Please refuse to sign and return to contact us.

3. This product is a high-value product. We have installed the genuine global version of Windows 11 for you (you need to open the box to change the system, please note). After you have received the product to activate the system, we do not support returns if it is not a quality issue with the laptop itself. Since the system is a virtual product, a single activation cannot be used for secondary sales. Thank you for your understanding.

5. This product is a special high-value product. If you have a quality problem within 15 days after receiving the goods, you can contact us at any time to return or replace the equipment. More than 15 days after signing, we can only provide official warranty service, the after-sales warranty service we are eager for is very perfect, will give you satisfactory after-sales warranty service, but do not accept any form of return or refund. Thank you for your understanding.

6. Before the product is sent, it will be tested by technicians to ensure that there is no problem before sending it to our customers. Once the product is opened, non-quality issues do not support returns. Buy this product store to enjoy half a year of Xiaomi's official warranty service (man-made product failure or damage does not support warranty service), I hope you can understand, if you have any questions, you are welcome to consult our customer service at any time. WARRANTY POLICY DETAILS - FROM ALIEXPRESS OLOEY PROJECTOR GLOBAL STORE

7.It Each buyer is responsible for paying customs duties. Each country's tariff policy is different. As sellers, we don't know the specific tariffs for each country. You can check with your local customs.